Terms Of Service

Terms of Service & Credit Card Authorization


Service Scheduling:

Service calls will be scheduled upon completion and submission of this form. A valid credit card must be on file for all services before dispatch. Hello Electric is committed to scheduling service calls within 24-48 hrs. from form receipt, striving to accommodate preferred times and dates. Service dates and times are subject to change.

Terms of Service

Thank you for choosing Hello Electric. We appreciate your business and look forward to working with you. By providing your information and signing below, you acknowledge and agree to the following terms:

Rates:

 

  • Service Call Fee: $150
  • Labor and Travel: $150.00 per hour
  • After Hours Rate (Labor & Travel): $240 Port to Port

Explanation of Rates:

Regular Rates (M-F 7am-4:30PM):

  • Extended/Out of Area Travel may apply for locations outside the normal service area, TBD case-by-case, and may incur additional charges.
  • Service Labor starts upon technician arrival on-site and ends when the technician completes the invoice and notes. Allow 10-15 minutes post-equipment diagnosis/repair for administrative tasks.
  • Rates subject to change.

Overtime Service Rates (M-F After 4:30 pm and Weekends):

  • Billed “Portal-to-Portal” (technician travel time).
  • Additional costs like parking, freight, ferry fees, or handling fees may apply.

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